
SHIPPING & POLICIES
SHIPPING
We ship tubers via USPS Priority Mail throughout April to the continental United States. We do not offer early shipping.
We do not offer combined shipping at this time. We do, however, include a free shipping bounce back code in your initial order email that you can use on a subsequent order going to the same physical address.
Please ensure your email and shipping address are correct and complete during checkout. Returned packages will not be eligible for shipping fee refunds.
SHIPPING RATES:
1 - 4 tubers: $11
5 - 15 tubers: $19
16 + tubers: $26
STORE
POLICIES
All orders are final. We do not accept cancellations or changes to orders once placed.
Each listing is for one (1) dahlia tuber unless otherwise noted.
We guarantee the tuber you receive will be true to variety with a viable eye and healthy neck.
Please examine your order immediately upon arrival and contact us via email or the contact form below (not social media) within 48 hours of your order being delivered with any concerns. Be sure to take pictures of your concern, including dahlia markings so we can better assist you in making it right.
After that 48 hour window, the buyer accepts responsibility for the tuber as we cannot be held responsible for improper storage, weather, growing conditions, improper watering, pest damage, exposure to pesticides/herbicides or negligence.
CUSTOMER CONDUCT POLICY
We are happy to address our customer's concerns via email or the contact form below (not on social media).
We value respectful communication.
Disparaging, threatening or otherwise inappropriate communication will result in order cancellation and a refund.
VIRUS POLICY
We follow all the American Dahlia Society (ADS) recommendations to help control disease in Dahlias.
We sanitize our shears between each plant when harvesting flowers, we sanitize loppers when taking down the plants at the end of the season, and we sanitize shears between clumps when dividing tubers. During the growing season, we cull symptomatic plants and spray for pests as needed to cut down on virus transfer via insects.
Even with all these practices in place, according to the American Dahlia Society's 2022 virus research, an average of 87% of healthy, asymptomatic dahlia plants carry at least one virus.
Therefore, we do not offer refunds or replacements for virus-related issues.
We will continue our efforts to minimize dahlia virus in our operation but please understand that dahlia viruses are common and can present with little to no symptoms. We cannot guarantee that every plant is free from virus.
By purchasing from Dahlias & Dogwood, you acknowledge and accept this risk.